Popular Articles

  1. Email Settings

    Summary Email Settings can be accessed via: Administration > Settings and selecting the 'Email' category. This page documents each setting. Details Server Information Email Address This is the email address that will be displayed...
  2. Lab Settings

    Summary Lab Settings can be accessed via: Administration > Settings and selecting the 'Lab' category. This page documents each setting. Idexx Interlink Communication. These fields are used by MWI/Idexx to configure Idexx Interlink....
  3. Follow Up Settings

    Summary Follow Up Settings can be accessed via: Administration > Settings and selecting the 'Follow Up' category. This page documents each setting. Details Memo Popup when Saving Treatments accessed via Appointment Enabled = Dis...
  4. Using Standard Reports

    Summary The standard report screen is a hub of reports which are available in multiple formats to be used for analysis, metric reporting and accounting. Details Running a Standard Report Navigate to Utilities > Reports . The Standard Rep...
  5. Daylist Settings

    Summary Daylist Settings can be accessed via: Administration > Settings and selecting the 'Daylists' category. This page documents each setting. Details Display Special Surgeons in Surgeon List Enabled = Displays in Surge...
  6. Sales

    Summary This page documents reports from the Sales category. Details Within the Standard report tab, you will find the following Sales reports as shown below: Sales Report Description / Function Average Transaction Va...
  7. Stock

    Summary This page documents stock related reports from the Stock categories. Details Within the Standard report tab, you will find the following Stock reports as shown below: Stock Report Description / Function Service ...
  8. Statistical

    Summary This page documents stock related reports from the Statistical category. Details Within the Standard Reports tab, you will find the following Statistical reports as shown below: Statistical Report Description / Function ...
  9. Admin Set Up Information

    Your dedicated Customer Product Consultant will add an email of your choice into the MWI Pet Portal which has been specified by the practice for you to be able to log into MWI Pet.  Contained within the email is a link that is valid for 24 hours. ...
  10. Version 3.1 August 2025

    This version 3.1 release brings an exciting integration with Vetsource for online prescriptions, as well as enhancing features within Health Care Plans and the Diary. Vetsource integration We’re excited to announce a  NEW Merlin integration...

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