Access & Use

Summary

Merlin users are able to access our ticketing support portal to raise customer queries, report incidents and request additional services to name a few.

Details

To access the support portal, you can either click this link, as well as selecting 'Support Ticket System' from the Help bar within Merlin.

As a user, you will be prompted to log in to your account. If you need to ring directly please use the below number:

Using the Support Portal



Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy