Popular Articles

21. Dashboard

    Last Updated: 23/04/2026 in Wholesale Receive an Order
    Summary The MWI Dashboard is available to MWI Animal Health wholesale users. This screen allows you to view which items are due to arrive into the practice along with the statuses of outstanding orders. This screen is used to arrive stock into yo...

22. Clinical Notes

    Last Updated: 27/05/2025 in Treatment Add Treatment
    Summary Clinical Notes can be added to the patient's record when adding treatment. There are two methods of adding clinical notes: The SOAP Method - History (subjective), Examination (objective), Diagnosis (assessment) & Plan. Personalised...

23. Treatment History

    Last Updated: 16/09/2025 in Treatment Treatment History
    Summary The History tab of the Treatment screen shows all the clinical information relating to the selected patient. Details View a patient's Treatment History The Treatment screen can be accessed in multiple ways: Double click an appointme...

24. Microchips

    Last Updated: 18/03/2026 in VetXML VetXML Capabilities
    Summary Microchip registrations can be complete via VetXML. Users can register a patient's microchip details and send information to the relevant company without filling out forms or details on the providers website. Details Register a Microc...

25. Written Prescription

    Last Updated: 04/03/2025 in Treatment Add Treatment
    Written Prescription If you need to issue a written prescription for a treatment you can do this straight from Merlin Creating Written Prescription  Within Microsoft Word you are able to add merge fields and prompts to the document and then u...

26. Treatment Archive History

    Last Updated: 12/09/2025 in Treatment Treatment History
    Summary If you have migrated from another PMS , this tab stores all the patients history and any clinical data from your previous system. When in a patient's treatment screen, if the Archive tab is showing in blue, this means there is archive i...

27. Insurance - non VetXML

    Last Updated: 04/03/2025 in Treatment Add Treatment
    Summary Merlin has the ability to mark clinical items as insurance. Users are then able to print or email these directly from Merlin. If your practice uses VetXML for sending the insurance claims, further details can be found here . Insurance D...

28. Export History

    Last Updated: 12/09/2025 in Treatment Treatment History
    Summary Treatment History can be exported for various reasons i.e. Insurance claims, referrals, patient moving practices etc. Details Exporting Treatment History There are seven options for exporting Treatment History:   Print Histor...

29. Estimates

    Last Updated: 23/10/2024 in Treatment Add Treatment
    Summary The Estimates tab within the Treatment Screen is used to view, print and process created estimates. Estimates are created in the 'Add Treatment' screen. Details  Create an Estimate Navigate to the Add Treatment  Screen (Treatment > ...

30. Document Management

    Last Updated: 23/10/2024 in Treatment Add Treatment
    Summary In the Treatment Screen you are able to generate and attach documents to the patient's Treatment History. This can be achieved in multiple ways. Details Using Document Management When in the Treatment Screen, select the ' Doc Mgmt ' bu...

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