Popular Articles

  1. Version 3.0 July 2025

    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...
  2. 2.3.89 - January 2025

    2.3.89 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Client Purge Tool An additional purge criteria has been added to the existing list called 'Registration Date Before' that looks at the clients registration ...
  3. 2.3.90 - February 2025

    2.3.90 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Ability to create a list of favourite reports  We have created the ability to save and view a list of favourite reports by user in Standard Reports, which c...
  4. Written Prescription

    Written Prescription If you need to issue a written prescription for a treatment you can do this straight from Merlin Creating Written Prescription  Within Microsoft Word you are able to add merge fields and prompts to the document and then u...
  5. 2.3.91 - April 2025

    2.3.91 Enhancements & Bug Fixes Enhancements Short Text Paragraphs   Users have the ability to use carriage returns to create paragraphs within short text descriptions for use within clinical notes. Stock Centres in Batch Expiry Report   The ...
  6. Treatment Archive History

    Summary If you have migrated from another PMS , this tab stores all the patients history and any clinical data from your previous system. When in a patient's treatment screen, if the Archive tab is showing in blue, this means there is archive i...
  7. Insurance - non VetXML

    Summary Merlin has the ability to mark clinical items as insurance. Users are then able to print or email these directly from Merlin. If your practice uses VetXML for sending the insurance claims, further details can be found here . Insurance D...
  8. Estimates

    Summary The Estimates tab within the Treatment Screen is used to view, print and process created estimates. Estimates are created in the 'Add Treatment' screen. Details  Create an Estimate Navigate to the Add Treatment  Screen (Treatment > ...
  9. Export History

    Summary Treatment History can be exported for various reasons i.e. Insurance claims, referrals, patient moving practices etc. Details Exporting Treatment History There are seven options for exporting Treatment History:   Print Histor...
  10. Document Management

    Summary In the Treatment Screen you are able to generate and attach documents to the patient's Treatment History. This can be achieved in multiple ways. Details Using Document Management When in the Treatment Screen, select the ' Doc Mgmt ' bu...

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