Popular Articles

11. External Lab Request

    Last Updated: 27/08/2025 in VetXML VetXML Capabilities
    Summary VetXML Labs is used to communicate and exchange data for Lab results and Lab requests.  You can send a lab request to lab companies that are supported by Petios. Send a Lab Request to VetXML Once a lab request has been created, it ca...

12. Barcodes

    Last Updated: 16/09/2025 in Wholesale Wholesale Capabilities
    Note: This tab does not display for MWI Wholesale users as all batch information is displayed within the Dashboard tab of the ASN. Details To view the Barcodes tab, navigate to Utilities > Wholesale > Barcodes tab. When an item is imported in...

13. Check Codes

    Last Updated: 24/10/2024 in Wholesale Wholesale Capabilities
    Summary Check Codes checks your internal list of codes against the supplier's price file ensuring that all codes remain valid so that your prices and stock levels are able to update automatically. It is recommended to run a check codes report af...

14. View Orders

    Last Updated: 05/02/2026 in Wholesale Receive an Order
    Summary The View Orders screen is used to view all orders. The contents of orders, order statuses and the arrival of orders can be handled within this screen. Orders can be arrived into Merlin from the following wholesale suppliers in the UK: MWI ...

15. New Order

    Last Updated: 01/07/2025 in Wholesale Send An Order
    Summary Orders can be sent directly from Merlin to the following wholesale suppliers in the UK: MWI Animal Health, Covetrus and NVS. Details Create a New Order Navigate to Utilities > Wholesale > New Order  tab. Ensure the ...

16. Dashboard

    Last Updated: 01/07/2025 in Wholesale Receive an Order
    Summary The MWI Dashboard is available to MWI Animal Health wholesale users. This screen allows you to view which items are due to arrive into the practice along with the statuses of outstanding orders. This screen is used to arrive stock into yo...

17. Microchips

    Last Updated: 22/09/2025 in VetXML VetXML Capabilities
    Summary Microchip registrations can be complete via VetXML. Users can register a patient's microchip details and send information to the relevant company without filling out forms or details on the providers website. Details Register a Microc...

18. Written Prescription

    Last Updated: 04/03/2025 in Treatment Add Treatment
    Written Prescription If you need to issue a written prescription for a treatment you can do this straight from Merlin Creating Written Prescription  Within Microsoft Word you are able to add merge fields and prompts to the document and then u...

19. Clinical Notes

    Last Updated: 27/05/2025 in Treatment Add Treatment
    Summary Clinical Notes can be added to the patient's record when adding treatment. There are two methods of adding clinical notes: The SOAP Method - History (subjective), Examination (objective), Diagnosis (assessment) & Plan. Personalised...

20. Distinct Advantage

    Last Updated: 01/07/2025 in Wholesale Send An Order
    Summary If you are an MWI wholesale user and your have joined our Distinct Advantage Program (loyalty reward program, providing you with access to discounts or priority access to a number of services). Any items that are 'Distinct Advantage' ite...

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