Popular Articles

11. 2.3.89 - January 2025

    Last Updated: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.89 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Client Purge Tool An additional purge criteria has been added to the existing list called 'Registration Date Before' that looks at the clients registration ...

12. 2.3.90 - February 2025

    Last Updated: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.90 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Ability to create a list of favourite reports  We have created the ability to save and view a list of favourite reports by user in Standard Reports, which c...

13. Wholesale Admin

    Last Updated: 24/10/2024 in Wholesale Wholesale Capabilities
    Summary This area of Merlin is used to configure your practice's Wholesale Account settings. Details Configuring Wholesale Admin Navigate to Utilities > Wholesale . Select the ' Wholesale Admin ' button.     Select the ...

14. 2.3.91 - April 2025

    Last Updated: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.91 Enhancements & Bug Fixes Enhancements Short Text Paragraphs   Users have the ability to use carriage returns to create paragraphs within short text descriptions for use within clinical notes. Stock Centres in Batch Expiry Report   The ...

15. Destock Diversion

    Last Updated: 24/10/2024 in Wholesale Wholesale Capabilities
    Summary This sheet provides information on how to setup single stock management location for 2 sites. This functionality is used to allow multiple practices to destock from one single location. Details In the instructions below 'Site B' will ...

16. Version 3.0 July 2025

    Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...

17. View Orders

    Last Updated: 05/02/2026 in Wholesale Receive an Order
    Summary The View Orders screen is used to view all orders. The contents of orders, order statuses and the arrival of orders can be handled within this screen. Orders can be arrived into Merlin from the following wholesale suppliers in the UK: MWI ...

18. New Order

    Last Updated: 01/07/2025 in Wholesale Send An Order
    Summary Orders can be sent directly from Merlin to the following wholesale suppliers in the UK: MWI Animal Health, Covetrus and NVS. Details Create a New Order Navigate to Utilities > Wholesale > New Order  tab. Ensure the ...

19. Check Codes

    Last Updated: 24/10/2024 in Wholesale Wholesale Capabilities
    Summary Check Codes checks your internal list of codes against the supplier's price file ensuring that all codes remain valid so that your prices and stock levels are able to update automatically. It is recommended to run a check codes report af...

20. Distinct Advantage

    Last Updated: 01/07/2025 in Wholesale Send An Order
    Summary If you are an MWI wholesale user and your have joined our Distinct Advantage Program (loyalty reward program, providing you with access to discounts or priority access to a number of services). Any items that are 'Distinct Advantage' ite...

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