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11. Version 3.0 July 2025

    Created On: 24/06/2025 in Release Notes Merlin Release Notes - Highlights
    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...

12. 2.3.89 - January 2025

    Created On: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.89 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Client Purge Tool An additional purge criteria has been added to the existing list called 'Registration Date Before' that looks at the clients registration ...

13. 2.3.90 - February 2025

    Created On: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.90 Enhancements & Bug Fixes Enhancements We have made the following improvements:  Ability to create a list of favourite reports  We have created the ability to save and view a list of favourite reports by user in Standard Reports, which c...

14. 2.3.91 - April 2025

    Created On: 17/06/2025 in Release Notes Full Merlin Release Notes
    2.3.91 Enhancements & Bug Fixes Enhancements Short Text Paragraphs   Users have the ability to use carriage returns to create paragraphs within short text descriptions for use within clinical notes. Stock Centres in Batch Expiry Report   The ...

15. Reporting Settings

    Created On: 24/04/2025 in Settings Available Settings
    Summary Reporting Settings can be accessed via: Administration > Settings and selecting the 'Reporting' category.  This page documents each setting. Details Statements Show Surgery Header Enabled = Includes the surgery header on s...

16. Create a New User

    Created On: 17/04/2025 in Top Tips
    Create a New User To create a new user, navigate to Administration > System > Security. 2. Click 'Add' on the right hand side and you'll be presented with the new user workflow.   User Name  = The name the user will log in as. Pass...

17. Version 2.3.91 April 2025

    Created On: 11/04/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 91 release contains various enhancements including short text paragraphs, Health Care Plan reporting and better reporting for expiring batches. In addition, it also includes multiple bug fixes. Highlights The below video ...

18. Access & Use

    Created On: 24/03/2025 in Our Support Portal
    Summary Merlin users are able to access our ticketing support portal to raise customer queries, report incidents and request additional services to name a few. Details To access the support portal, you can either click this link , as well as s...

19. Version 2.3.90 February 2025

    Created On: 28/02/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 90 release contains a handful of enhancements to include favourite reports, patient reminder merge fields and clarity around the food chain drop down within patient details. In addition, there are various bug fixes included...

20. Version 2.3.89 January 2025

    Created On: 31/01/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 89 release contains a handful of enhancements that cover the Kennel feature, the Client Purge Tool and additional criteria available when using Report Wizard. In addition, there are various bug fixes to improve usability. ...

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