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The MWI Pet - Version 2.2 release contains multiple new features to enhance both the client and practice experience. New Features Registration - Previous Practice The MWI PET registration process has been updated with an additiona...
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The Merlin - Version 87 release contains multiple improvements and notable changes to include the introduction of Plan Colours to the Health Care Plans with visual cues so users can quickly identify which plan a patient is on. In addition, we hav...
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Created On: 24/10/2024
in Top Tips
Resetting a Password If a user needs to reset a password as they have forgotten the current one. Depending on permissions navigate to Administration>System>Security Select the user and click on 'Edit' Tick the 'Password' box and the 'Chan...
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Created On: 24/10/2024
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Log off Users Users can, depending on their permissions , view and manually log off other users. Navigate to Administration>System>Devices>Log off users. From here you can see all the logged in users. Select a user and click on 'Logout Se...
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Created On: 24/10/2024
in Top Tips
Creating Default Appointment Reasons To add an appointment reason to Merlin, Navigate to Administration>Appointments>Appointment Reasons. The 'Appointment Reasons' screen will open, from here you can use the filter to show only the 'Appointme...
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Created On: 24/10/2024
in Top Tips
Adding a Town To add a new town into Merlin. Navigate to Administration>Clients>Town Next enter the town in the top line and tick the 'System' tick box. Click F5 to refresh Merlin Note - This may take 24 hours to take effect in the Clien...
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Created On: 24/10/2024
in Top Tips
Adding a New Breed To add a new breed, go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the system tick box is ticked and click 'Save'. Press F5 to refresh Merlin. This breed now needs linking to the co...
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Created On: 24/10/2024
in Top Tips
Adding a new colour To add a new colour, navigate to Administration>Patients>Colours>Colours. The Colours screen will load, in the top row you can type the 'Name' and 'Description', once this has been filled in tick the 'System' box for ...
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Created On: 24/10/2024
in Treatment Add Treatment
Summary Merlin has the ability to mark clinical items as insurance. Users are then able to print or email these directly from Merlin. If your practice uses VetXML for sending the insurance claims, further details can be found here . Insurance D...
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Summary Stock centre set up allows users to arrive and divert stock to other stock centres for better tracking and stock control. Details Stock Centre set up is done via Administration > Stock Centre Setup. The main stock centre will alw...