New Articles

  1. Version 2.3.88 November 2024

    This Merlin - Version 88 release contains an array of enhancements including enhancements to the written prescription workflow, mandatory appointment reasons and an auto-save function for clinical notes. In addition there are various bug fix...
  2. Written Prescription

    Written Prescription If you need to issue a written prescription for a treatment you can do this straight from Merlin Creating Written Prescription  Within Microsoft Word you are able to add merge fields and prompts to the document and then u...
  3. Version 2.2.0 September 2024

     The MWI Pet - Version 2.2 release contains multiple new features to enhance both the client and practice experience. New Features Registration - Previous Practice The MWI PET registration process has been updated with an additiona...
  4. Version 2.3.87 October 2024

    The Merlin - Version 87 release contains multiple improvements and notable changes to include the introduction of Plan Colours to the Health Care Plans with visual cues so users can quickly identify which plan a patient is on. In addition, we hav...
  5. Resetting a Password

    Resetting a Password If a user needs to reset a password as they have forgotten the current one. Depending on permissions navigate to Administration>System>Security Select the user and click on 'Edit' Tick the 'Password' box and the 'Chan...
  6. Log off Users

    Log off Users Users can, depending on their permissions , view and manually log off other users. Navigate to Administration>System>Devices>Log off users. From here you can see all the logged in users. Select a user and click on 'Logout Se...
  7. Creating Default Appointment Reasons

    Creating Default Appointment Reasons To add an appointment reason to Merlin, Navigate to Administration>Appointments>Appointment Reasons. The 'Appointment Reasons' screen will open, from here you can use the filter to show only the 'Appointme...
  8. Adding a Town

    Adding a Town To add a new town into Merlin. Navigate to Administration>Clients>Town Next enter the town in the top line and tick the 'System' tick box. Click F5 to refresh Merlin Note - This may take 24 hours to take effect in the Clien...
  9. Adding a New Breed

    Adding a New Breed To add a new breed, go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the system tick box is ticked and click 'Save'.  Press F5 to refresh Merlin. This breed now needs linking to the co...
  10. Adding a new colour

    Adding a new colour To add a new colour, navigate to Administration>Patients>Colours>Colours. The Colours screen will load, in the top row you can type the 'Name' and 'Description', once this has been filled in tick the 'System' box for ...

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