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61. Request Prescription

    Created On: 25/09/2024 in MWI Pet Client view of MWI Pet
    Summary Practice clients can request prescriptions for their pets via MWI Pet.  This is a seamless process and the request will display on the appropriate Merlin Diary column.   Details This page details the process of how a practice client req...

62. Appointments

    Created On: 25/09/2024 in MWI Pet Client view of MWI Pet
    Summary Practice clients can view information regarding upcoming and past appointments.  Details This page will detail the information shown to the practice client within their Appointments screen. Note - all workflows below are demonstrated o...

63. Client Home Page

    Created On: 25/09/2024 in MWI Pet Client view of MWI Pet
    Summary The Home page is the first screen the practice client will see once they have logged in.   Details This page will detail all information shown on the client Home page of MWI Pet, to include the appointment booking process . Not...

64. MWI Pet Welcome Page

    Created On: 24/09/2024 in MWI Pet Client view of MWI Pet
    Summary Brand new and existing practice clients can register to the practices MWI Pet. Details This page details the client registration and log in process on MWI Pet. Note - all workflows below are demonstrated on a mobile view of MWI Pet. If...

65. Account

    Created On: 24/09/2024 in MWI Pet Admin Set Up
    Summary This screen provides basic information regarding the logged in users MWI Pet account. Details This page will detail all the Account information that an admin MWI Pet user can view. Note - all workflows below are demonstrated on a deskt...

66. Admin Settings

    Created On: 24/09/2024 in MWI Pet Admin Set Up
    Summary There are 4 tabs within the MWI Pet Settings page.  Details This page will detail all the tabs within Settings.  Within this screen, MWI Pet administrators can set their online appointment booking hours, enable various settings, enable ...

67. Admin Customisations

    Created On: 24/09/2024 in MWI Pet Admin Set Up
    Summary There are 5 tabs within the MWI Pet Customisations page.  Details This page will detail how to set-up each Customisation. Note - all workflows below are demonstrated on a desktop view of MWI Pet. If a practice admin user is using a mob...

68. Admin Set Up Information

    Created On: 24/09/2024 in MWI Pet Admin Set Up
    Your dedicated Customer Product Consultant will add an email of your choice into the MWI Pet Portal which has been specified by the practice for you to be able to log into MWI Pet.  Contained within the email is a link that is valid for 24 hours. ...

69. Admin Home Page

    Created On: 24/09/2024 in MWI Pet Admin Set Up
    Summary The MWI Pet Home page contains an overview of the practices MWI Pet activity. Details This page will detail how to view and export the information. Note - all workflows below are demonstrated on a desktop view of MWI Pet. If a practice...

70. Available Integrations

    Created On: 18/09/2024 in Integrations Merlin Integrations
    Summary Merlin facilities the integration with various third party providers to further enhance the user experience. Details This page documents the various available integrations. Filewatcher The 'File watcher' can be configured to allow the a...

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