Updated Articles

1. IDEXX Settings

   Last Updated: 28/08/2025 in Settings Available Settings
   VetConnect PLUS Setup in Merlin The first step is to create a Messaging Group so the relevant users receive an internal message notifying them when the results are complete and available on the patient record.  To create an internal messaging gro...

2. VetCheck Settings

   Last Updated: 28/08/2025 in Settings Available Settings
   Summary VetCheck settings can be find via Administration > Settings > VetCheck Details There are minimal settings in here. They are used when VetCheck is enabled for a practice and the URL is inserted once the module is enabled. ...

3. User Roles

   Last Updated: 28/08/2025 in System Users
   Summary User Roles are security permissions that can be assigned/unassigned to users according to job roles. By default a practice will begin with Actions/Folders for Administrator, Manager & Receptionist.   A practice can then create their own ...

4. Version 3.1 August 2025

   Last Updated: 27/08/2025 in Release Notes Merlin Release Notes - Highlights
   This version 3.1 release brings an exciting integration with Vetsource for online prescriptions, as well as enhancing features within Health Care Plans and the Diary. Vetsource integration We’re excited to announce a  NEW Merlin integration...

5. 3.1 August 2025

   Last Updated: 27/08/2025 in Release Notes Full Merlin Release Notes
   Version 3.1 Enhancements & Bug Fixes Enhancements Vetsource integration We’re excited to announce a NEW Merlin integration with our trusted partner, Vetsource ! This integration introduces seamless workflows to help veterinary practices ef...

6. External Lab Request

   Last Updated: 27/08/2025 in VetXML VetXML Capabilities
   Summary VetXML Labs is used to communicate and exchange data for Lab results and Lab requests.  You can send a lab request to lab companies that are supported by Petios. Send a Lab Request to VetXML Once a lab request has been created, it ca...

7. Using the Diary

   Last Updated: 20/08/2025 in Diary Diary and Appointments
   Summary This page provides information on how to navigate the Diary screen. Details The Diary screen can be configured to meet your practices needs. The below screenshot is an example of a typical practice's diary screen which contains columns ...

8.  Version 2.3.87 October 2024

   Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
   The Merlin - Version 87 release contains multiple improvements and notable changes to include the introduction of Plan Colours to the Health Care Plans with visual cues so users can quickly identify which plan a patient is on. In addition, we hav...

9.  Version 2.3.88 November 2024

   Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
   This Merlin - Version 88 release contains an array of enhancements including enhancements to the written prescription workflow, mandatory appointment reasons and an auto-save function for clinical notes. In addition there are various bug fix...

10. Version 2.3.89 January 2025

    Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 89 release contains a handful of enhancements that cover the Kennel feature, the Client Purge Tool and additional criteria available when using Report Wizard. In addition, there are various bug fixes to improve usability. ...

• ← Back
• Viewing 1 - 10 of 251
• More →