Updated Articles

11. Version 2.3.90 February 2025

    Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 90 release contains a handful of enhancements to include favourite reports, patient reminder merge fields and clarity around the food chain drop down within patient details. In addition, there are various bug fixes included...

12.  Version 2.3.91 April 2025

    Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Merlin - Version 91 release contains various enhancements including short text paragraphs, Health Care Plan reporting and better reporting for expiring batches. In addition, it also includes multiple bug fixes. Highlights The below video ...

13. Version 3.0 July 2025

    Last Updated: 20/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...

14. Patient Record in More Detail

    Last Updated: 12/08/2025 in Reception Records in More Detail
    Summary This page looks at the patient record in more detail and includes what functions are available to use. Transfer Patient The transfer patient functionality allows you to transfer a patient from one client to another in the event o...

15. Daily Sales

    Last Updated: 06/08/2025 in Finance Finance Tools
    Summary Daily Sales produces a list of invoices issued and payments received on the system between the dates specified. This screen allows you to see the value of work carried out compared to the value of payments received. Details To access Da...

16. IDEXX VetConnect+

    Last Updated: 06/08/2025 in Labs Lab Integrations
    If you are still using the Idexx Interlink module, please contact our support team to enable the Idexx Vet Connect+ workflow for an improved experience for both internal & external workflows. Summary Merlin integrates with VetConnect PLUS which ...

17. Analyser

    Last Updated: 05/08/2025 in Labs General Lab
    Summary It is possible for Merlin to receive lab results directly from some of your practice’s lab equipment. Our Customer Product Consultant Team will provide guidance for your practice at the point of install.  Results retrieved from internal ...

18. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the us...

19. Merlin Essentials

    Last Updated: 04/08/2025 in Cheat Sheets Quick Reference Workflows & Tools
    This sheet contains basic Merlin guidance for frequently used areas that could be useful for new users. Frequently Used Screens Reception = User to register and modify Client/Patient details. Diary = Used to book and manage appointments. ...

20. Results

    Last Updated: 30/07/2025 in Labs General Lab
    Summary This screen contains a list of Lab Requests that require you to manually insert results for due to not being requested via VetXML . Details The Lab Results tab can be accessed via Utilities > General Lab > Lab Results Viewing Lab Re...

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