Popular Articles

41. Manual Treatments

    Last Updated: 23/10/2024 in Treatment Add Treatment
    Summary A Manual Treatment   is a treatment that can be added when you have no existing treatment code stored within code entry. Creating a Manual Treatment allows you to specify a Description, Price (net or gross), a quantity and a VAT rate for t...

42. User Creation

    Last Updated: 24/10/2024 in System Users
    Summary This page of the manual is a guide to user creation within Merlin. Details A User is an identity which can be used to log in to and access different areas of the software system depending on access-rights assigned to that user. This is ...

43. Adding a new colour

    Last Updated: 09/06/2025 in Top Tips
    Adding a new colour To add a new colour, navigate to Administration>Patients>Colours>Colours. The Colours screen will load, in the top row you can type the 'Name' and 'Description', once this has been filled in tick the 'System' box for ...

44. User Profiles

    Last Updated: 24/10/2024 in System Users
    Summary Merlin remembers certain preferences of the logged in user, unlike system settings these are user specific and not system or site specific. These saved preferences are known as 'User Profiles'. Details User Profile Saved Preferences T...

45. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the us...

46. Stock Movement

    Last Updated: 09/09/2025 in Stock Control Using Stock Control
    Summary This screen displays a full audit of stock movement for specified codes/treatment types. Details Viewing Stock Movement Navigate to Utilities > Stock Control and select the ' Stock Movement ' tab. Ensure you have selected the corr...

47. Re-initiate Reminders

    Last Updated: 24/10/2024 in System System Tools
    Summary Re-Initiate Reminders is a utility used to maintain Codes with Reminders assigned. This tool ensures that all reminder types are overriding the correct reminder types. For information on Reminder Types, see: Reminder Libraries Details...

48. Scheduler

    Last Updated: 24/10/2024 in System System Tools
    Summary The Scheduler is a utility used to view and control which schedules are running (VetXML polling, SMS Schedules etc). This screen is maintained by the MWI Technology Support Team.  Details Viewing the Scheduler Navigate to Administrat...

49. Logs

    Last Updated: 24/10/2024 in System System Tools
    Summary Logs can be selected from the Utilities menu and is broken into two sections, User logins and Error log history. Details User Login History User login history can be accessed via Utilities > System > Logs > User Login history. This sc...

50. Stock Centre

    Last Updated: 24/10/2024 in Stock Control Using Stock Control
    Summary Stock centre set up allows users to arrive and divert stock to other stock centres for better tracking and stock control. Details Stock Centre set up is done via Administration > Stock Centre Setup. The main stock centre will alw...

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