New Articles

  1. Using Standard Reports

    Summary The standard report screen is a hub of reports which are available in multiple formats to be used for analysis, metric reporting and accounting. Details Running a Standard Report Navigate to Utilities > Reports . The Standard Rep...
  2. Using the Report Wizard

    Summary The Report Wizard screen is used to collate data from specified criteria. This data can then be exported or used to communicate with Clients. Details Using the Report Wizard Navigate to Utilities > Reports and select the 'Report W...
  3. Reminder Success Rate

    Summary The Reminder Success Rate screen allows the user to see how successful a reminder run has been. Each time the reminders are generated under the Patient View (Based on Types) a Record is stored in the Success Rate screen. Once that reminde...
  4. Appointment Reminders Automatic Schedule

    Summary Appointment Reminders can be setup to send out on an automated schedule. The Appointment Reminder Scheduler allows you to send SMS and Email reminders to clients regarding their appointments via an automated scheduled task. Details Using ...
  5. Appointment Reminders Manual Run

    Manually Send Appointment Reminders To send appointment reminders manually:  Enter the required criteria and select ' Run '. Select the ' Manually Send ' button and select the SMS and/or Email templates you wish to sen...
  6. Appointment Reminders Administration

    Summary Appointment Reminders are reminders automatically generated from Merlin to notify clients of their pets upcoming appointments. Once a reminder has been sent to a client, this communication is recorded under the Client's Communication tab. ...
  7. Compliance Reminders Automatic Schedule

    Using the Compliance Reminder Scheduler For the Compliance Reminders to automatically send, you need to set-up your schedule and filters. Navigate to the Compliance Reminders screen (Utilities > Reminders > Compliance Reminders tab). Sele...
  8. Compliance Reminders Manual Run

    Summary Compliance reminders can be manually viewed and run to be sent out to clients Details This page details how to manually run your compliance reminders View all Compliance Reminders Select Reminders from Utilities > Reminders . Sele...
  9. Compliance Reminders Administration

    Summary Compliance Reminders are used to contact clients to assist them in keeping compliant with the application of worm and flea treatment. This subsequently reminds the user to come back into the practice for more medication when they have none ...
  10. Patient Reminders Automatic Schedule

    Using the Patient Reminder Scheduler for Reminders due For the Patient Reminders to automatically send, you need to setup your schedule and filters. Navigate to the Reminders screen (Utilities > Reminders > Patient Reminders tab). Select ' ...

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